Check and recheck your delivery address. (Be sure your address is updated in your payment source.) If your order is returned to us due to undeliverability, you will incur new shipping charges to have it reshipped. Returned items due to undeliverability will be held for 30 days. (You will have 30 days to request and pay for reshipment.) Check and recheck shirt sizes prior to placing an order. Orders can only be returned and replaced, at no expense to you, the customer, if: 1.) there is a defect or 2.) an error occurred on our part. In both instances, the product must not have been worn and must be returned within 14 days.